Frequently Asked Questions
Have Technical Questions? Here Are Some Quick Answers.
Our FAQ page is the place where visitors share technical questions about how to apply our products in both simple and complex applications. Got a question? Need troubleshooting help? Start here to find a quick solution.
Reset Timers
Macromatic eCommerce
Accessories
What terminals will work with Macromatic sockets?
Is a Macromatic brand socket required for plug-in style products?
Voltage Monitor Relays
What does a voltage band relay?
What protection do Over & Under Voltage Relays provide to equipment?
What is the current or power draw of your relays?
How can I cross another manufacturers part number to Macromatic?
Time Delay Relays
What is the current or power draw of your relays?
Can I set the ON time and OFF time separately on a cycle timer?
Need a time delay relay to power a cooling fan. When the equipment turns off, I want to run the fan for 1-2 mins to cool it down.
What is the minimum duration of a trigger pulse to a time delay relay?
How can I cross another manufacturers part number to Macromatic?
How do I select the right time delay function. There are so many?
How do I get a time delay relay for 208/220VAC control voltages?
I want to turn on an air solenoid and have it stay on for 10 seconds when a photo eye is tripped. After it times out it needs to be reset. I picked TE-8812U. I am not sure which function would work best. I also need help understanding how Trigger S works.
Three-Phase Monitor Relays
How can I cross another manufacturer's part number to Macromatic?
How can I protect my equipment from single phasing?
What is the current or power draw of your relays?
Do three phase monitor relays have a time-delay feature to prevent nuisance tripping from momentary line faults?
How can I protect my system from running backwards?
Seal Leak & Temperature Relays
Which product works with my brand of pump?
What is the current or power draw of your relays?
How can I cross another manufacturers part number to Macromatic?
What sensitivity setting should I use?
Percentage Timers
What are the advantages of electronic Percent Timer Relays versus a mechanical design?
How can I cross another manufacturers part number to Macromatic?
What is the current or power draw of your relays?
Memory or no memory. How should I choose for my Percentage Timers?
Liquid Level Control Relays
What is the resistivity of my liquid for setting the sensitivity?
What is the current or power draw of your relays?
How can I cross another manufacturers part number to Macromatic?
Where can I get level probes for the Liquid level relays?
Intrinsically Safe Barrier Relays
What are Intrinsically Safe Barrier Relays used for?
How can I cross another manufacturers part number to Macromatic?
What is the current or power draw of your relays?
How is a barrier relay different from a barrier?
General Purpose Relays
What is the current or power draw of your relays?
What are the advantages of using General Purpose Relays?
Current Sensing Relays
What is the maximum voltage rating of the monitoring current?
What is the current or power draw of your relays?
Do you have a product that can monitor DC current?
How can I cross another manufacturers part number to Macromatic?
Alternating Relays
I need two pumps(duplex) to turn on sequentially and then both remain on until pumped down to the shutoff level. What alternating relay should I use?
How can I cross another manufacturers part number to Macromatic?
What is the current or power draw of your relays?
Do you have a product to alternate between 3 redundant pumps(triplex) to balance the runtime?
Have any questions? Contact Macromatic today
Need help selecting a product for your application? Having trouble setting up one of our products? We have the best technical support in the industry. Contact our team of technical advisors now and we will respond promptly.